Shipping policy
UK Shipping
All items are handmade and posted within 1-3 working days, Monday - Friday. If you need your order urgently, please get in touch and we will be happy to help!
We use Royal Mail as our trusted delivery partner. All orders, except wax melts and matches, are dispatched with tracking numbers.
Orders over £30 qualify for free standard postage!
|
Postage Method |
Estimated delivery Time Following Dispatch |
Cost |
|
Standard - Tracked 48 |
2 Working Days. |
£2.95 |
|
Express - Tracked 24 |
1 Working Day. |
£3.95 |
|
Special Delivery |
Next Working Day. |
£7.95 |
During busy periods such as Christmas, Royal Mail may experince delays with delivery so please allow extra time. If there will be a significant delay in shipment of your order, we will contact you via email.
Postage confirmation & Order tracking
You will receive an order confirmation email once your order has been posted containing your tracking number(s). The tracking number will be active within 24 hours.
International Shipping Policy
We are pleased to offer worldwide shipping with various delivery partners. All orders, except wax melts and matches, will be shipped with a tracking number.
Customs, Duties and Taxes
Customers are solely responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).