Frequently Asked Questions

Expedited Delivery

Need your item quickly? For last minute purchases, we offer Tracked 24 or guaranteed next day delivery for a small fee at checkout. 

Dispatch Details

We dispatch items as quickly as we can. Often on the same day if possible. But as everything is handmade, it can sometimes take us a few days to get everything perfect for you. 

Eco footprint

All of our packaging materials are either made from recycled materials or recyclable. We mostly use cardboard and paper and our candle containers can be recycled and reused. 

Vegan & Cruelty Free

Everything we use is certified vegan & cruelty free. So you can buy with complete confidence.

Gift Wrapping 

We offer gift wrapping for a small fee. You can add a gift message for free on any order. You can choose either option on the page of the product you are interested in.

Matches

Please note that we do not accept returns for matches. This is for a security as we cannot verify the safety of the matches once they leave us.

Wholesale availability

We offer wholesale rates on our products. Please contact us for more information.